If you were in a car accident and filed a claim for compensation, you will soon be contacted by the insurance company of the at-fault driver. You don’t need to talk with the company’s claims adjuster because they will only try to get a statement from you that they may use against you later. Keep in mind that insurance companies won’t have your best interest in mind. They will make a lowball settlement offer or find reasons to deny your claim. To get the best result from your claim. work with an experienced Idaho car accident attorney. Your lawyer will guide you through the insurance claim process and litigation if necessary. Keep reading to know what to expect when the insurance claims adjuster contacts you:

They Investigate Your Accident

After the insurance company learns about your accident, they will investigate the accident to confirm the validity of your claim. The adjuster will collect information to determine whether their policyholder caused the accident. The investigation will include obtaining a copy of the police report, photos or videos of the accident, and witness statements. 

Get Information from You

If you have sustained injuries in a car accident, you become a significant witness to your case. The claims adjuster will want to confirm the basic facts such as when and where the accident took place, the traffic, and the weather during the crash. Also, they will want to hear your version of events to assert the innocence of their policyholder. The adjuster will want to hear an indication that you acted carelessly, which would make you liable for the accident or argue that you contributed to the crash. 

When you are contacted by an insurance adjuster, don’t panic. You only need to provide basic information such as your name, address, and phone number. If you have already hired an attorney, you can tell the adjuster to contact your lawyer and give them the latter’s contact information and name. Avoid answering questions related to the accident, your injuries, medical treatment, your insurance provider, or other insurance claims. 

Anything you say can be used against you. The adjuster will hope to find a reason to deny your claim or limit their liability and your future settlement. It is best to talk to a representative from the company only after you prepare with your lawyer and your attorney present. Your lawyer knows how to protect you and the worth of your claim. Hiring them increases your chance of maximizing your compensation.